QUESTION: What is an estimate?
ANSWER: Any trip that does not include physical diagnosis (any diagnosis that requires opening electrical apparatus, equipment, crawl space or attic access) or repair.
QUESTION: What is a service call?
ANSWER: Any trip involving physical diagnosis, remedy or repair by technician within specified time parameters.
QUESTION: What is a physical diagnosis?
ANSWER: Physical diagnosis (any diagnosis that requires opening electrical apparatus, equipment, crawl space or attic access.
QUESTION: What is an Installation project?
ANSWER: Any work involving installing electrical wiring, apparatus or equipment.
QUESTION: What is a GFI?
ANSWER: A GFI is an abbreviation for a Ground Fault Interrupter. It is a specially designed outlet normally used in wet locations to protect an individual from electrical shock. This measures the resistance on the “positive” and “negative” loads connected to it.
QUESTION: What to do if a breaker trip?
ANSWER: Try to reset by depressing lever back then to the forward on position so it is in line with the other breakers in the panel. If it does not reset, DO NOT replace or increase size of breaker and call for service. Note: This usually indicates that there is a problem on the circuit and increasing size may create a dangerous fire hazard .